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FAQs

VIKTOR Lite is a more effective single-page position form based solution for managing volunteering opportunities. It is purpose-designed so that volunteer involving organisations can focus purely on recruitment.

The organisation is provided with explicit feedback on the activities that need be completed, improved filtering choices, and a more evident indication of each position's condition, making it easy to manage.

Videos for support, assistance, and documentation are integrated into the system.

With the use of VIKTOR Lite, volunteer involving organisations will be able to find volunteers via a range of websites run by local governments, state peaks, local volunteer resource centres, Volunteering Australia, SEEK Volunteer, and GoVolunteer.

Any information input in VIKTOR Lite appears in VIKTOR as well.

If you are a VIKTOR user enter your username in the login box above and click on Continue.

If you are a VIKTOR Lite user enter your email address in the login box above and click on Continue.

Once you have clicked on Continue you will then be directed to the appropriate screen to enter your password.

If copying and pasting your login details, be careful not to include any extra spaces.

Click on the forgot your password link under the Login button on the Enter your password screen. You will then be sent an email that includes a link to reset your password. Remember to keep an eye on your junk folder in case the email goes in there. To help protect your user account, the password reset link you receive will only be available for 3 hours.

Full details are available in our terms of service. Broadly speaking:

Roles must be in Australia
Role must be covered by insurance (Volunteer Personal Accident and Public Liability)
Roles must meet the definition of volunteering from Volunteering Australia. Note that internships, foster care, surveys, and medical studies fall outside this definition.

If you need technical support or find a bug, you can contact the support team from the help and support page in VIKTOR Lite.

If you have a question about volunteering, recruitment, membership, or need any other assistance, please contact your volunteer resource centre or state peak.

The simplest way to get access is to contact your local Volunteer Resource Centre or State Peak, and they can arrange access or add users.

If you aren't currently a member of a VRC using VIKTOR, you can contact us via the form below:

Given Name *

Family Name *

Email address *

Organisation Name *

Website

ABN

State

Do you have volunteer personal accident insurance covering all volunteers?

Do you have public liability insurance?

This page allows you to log into various systems, including:

VIKTOR Lite
VIKTOR

A national database and volunteer referral system created by Volunteering WA to link volunteers, volunteer referral centres and volunteer involving organisations. VIKTOR allows volunteer involving organisations to login via the internet and directly update their details, including their organisation profile, available volunteer positions, contacts, address, and phone numbers, etc.

INVOLVE is a flexible and fully featured volunteer management system centered around your volunteers that lets you manage your volunteers your way. You can learn more about INVOLVE here: www.involve.org.au

You should be able to find contact details on the website of your state or territory peak.

Volunteering ACT: https://www.volunteeringact.org.au
Volunteering WA: https://www.volunteeringwa.org.au
Volunteering Queensland: https://www.volunteeringqld.org.au
Volunteering SA & NT: https://www.volunteeringsa-nt.org.au
The Centre for Volunteering (NSW): https://www.volunteering.com.au
Volunteering Victoria: https://www.volunteeringvictoria.org.au
Volunteering Tasmania: https://www.volunteeringtas.org.au

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